# SurveyMonkey: Errors when taking surveys and API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-17 17:29 UTC · Resolved: 2023-01-17 17:42 UTC · Duration: 13 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/56v5bbpdc07j](https://status.surveymonkey.com/incidents/56v5bbpdc07j)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2023-01-17 17:42 UTC: We've resolved the issue. We are no longer seeing 500 errors across the survey taking experience and the API.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/56v5bbpdc07j · Markdown: https://rewindex.com/company/surveymonkey/incidents/56v5bbpdc07j.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/56v5bbpdc07j · Generated 2026-10-18T10:26:22.982Z