# SurveyMonkey: Outbound emails not being delivered

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-10-28 18:51 UTC · Resolved: 2021-10-29 00:25 UTC · Duration: 5.6 h
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/4xwm162d4c2x](https://status.surveymonkey.com/incidents/4xwm162d4c2x)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2021-10-29 00:25 UTC: This incident has been resolved. Outbound messages should now be sent and delivered successfully.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/4xwm162d4c2x · Markdown: https://rewindex.com/company/surveymonkey/incidents/4xwm162d4c2x.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/4xwm162d4c2x · Generated 2026-10-18T10:38:42.280Z