# SurveyMonkey: Unable to edit user billing details

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-03 17:39 UTC · Resolved: 2024-12-03 23:33 UTC · Duration: 5.9 h
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/43rs2vr54gb4](https://status.surveymonkey.com/incidents/43rs2vr54gb4)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2024-12-03 23:33 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/43rs2vr54gb4 · Markdown: https://rewindex.com/company/surveymonkey/incidents/43rs2vr54gb4.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/43rs2vr54gb4 · Generated 2026-10-18T11:29:01.890Z