# SurveyMonkey: Survey pages are not loading

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-05-21 16:37 UTC · Resolved: 2021-05-21 16:51 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/3jn02cl0mkbm](https://status.surveymonkey.com/incidents/3jn02cl0mkbm)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2021-05-21 16:51 UTC: ✅ The issue is now resolved and all customers should be able to access surveys again. Please contact us at help.surveymonkey.com if you are still experiencing issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/3jn02cl0mkbm · Markdown: https://rewindex.com/company/surveymonkey/incidents/3jn02cl0mkbm.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/3jn02cl0mkbm · Generated 2026-10-18T13:25:48.508Z