# SurveyMonkey in October 2026: incidents, uptime and changes

> SurveyMonkey in October 2026: 4 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2026/10
Last updated: 2026-11-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 1
- By vendor impact label: critical 1, minor 2, none 1
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 99.33% free of any incident; outage time 25 min, incident time 4 h 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2026](https://rewindex.com/company/surveymonkey/2026/09.md) · Next: none · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors occurring across the site](https://rewindex.com/company/surveymonkey/incidents/q1nyx035s66b.md) | critical | 2026-10-28 17:14 UTC | 2026-10-28 17:38 UTC | 25 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Custom data / respondent metadata missing from Individual Response Table and XLS exports](https://rewindex.com/company/surveymonkey/incidents/0d5yzhbqwpf8.md) | minor | 2026-10-02 20:20 UTC | 2026-10-02 23:12 UTC | 2.9 h | resolved |
| [500 error on Transaction History for Team Admins](https://rewindex.com/company/surveymonkey/incidents/pcncg7y24qtg.md) | minor | 2026-10-06 21:04 UTC | 2026-10-06 22:44 UTC | 1.7 h | resolved |
| [Login and signup issues](https://rewindex.com/company/surveymonkey/incidents/11b475k371j2.md) | none | 2026-10-14 05:15 UTC | 2026-10-14 04:00 UTC | -76 min | resolved |
| [Errors occurring across the site](https://rewindex.com/company/surveymonkey/incidents/q1nyx035s66b.md) | critical | 2026-10-28 17:14 UTC | 2026-10-28 17:38 UTC | 25 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Scheduled maintenance - US and CA data centers](https://rewindex.com/company/surveymonkey/incidents/v5s5n1xzy6y9.md) | maintenance | 2026-10-07 13:57 UTC | not resolved | ongoing | scheduled |

## Cite this

SurveyMonkey posted 4 status incidents in October 2026 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2026/10
- Citation: SurveyMonkey, “SurveyMonkey in October 2026” (2026-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2026/10 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in October 2026 (2026-10-01)](https://rewindex.com/company/surveymonkey/2026/10)`


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Canonical: https://rewindex.com/company/surveymonkey/2026/10 · Markdown: https://rewindex.com/company/surveymonkey/2026/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:13.772Z
