# SurveyMonkey in July 2026: incidents, uptime and changes

> SurveyMonkey in July 2026: 5 incidents on its status page (1 major or critical), 99.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2026/07
Last updated: 2026-08-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2, none 2
- Uptime (vendor-reported): 99.86% free of major/critical incidents, 99.66% free of any incident; outage time 59 min, incident time 2 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2026](https://rewindex.com/company/surveymonkey/2026/06.md) · Next: [August 2026](https://rewindex.com/company/surveymonkey/2026/08.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customers are unable to contact support through our Help Center chatbot](https://rewindex.com/company/surveymonkey/incidents/53vhn2pht34z.md) | major | 2026-07-14 19:07 UTC | 2026-07-14 20:06 UTC | 59 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue Impacting Exporting for Canadian SurveyMonkey Accounts](https://rewindex.com/company/surveymonkey/incidents/5bxvcnjrnz42.md) | none | 2026-07-01 01:06 UTC | 2026-06-30 18:00 UTC | -426 min | resolved |
| [SurveyMonkey 'Home' page unavailable for US/CA customers](https://rewindex.com/company/surveymonkey/incidents/ntkkpldvyn16.md) | minor | 2026-07-06 12:33 UTC | 2026-07-06 14:04 UTC | 1.5 h | resolved |
| [Customers are unable to contact support through our Help Center chatbot](https://rewindex.com/company/surveymonkey/incidents/53vhn2pht34z.md) | major | 2026-07-14 19:07 UTC | 2026-07-14 20:06 UTC | 59 min | resolved |
| [Unable to load question summaries or shared data pages.](https://rewindex.com/company/surveymonkey/incidents/0yddksrrrcd4.md) | minor | 2026-07-20 17:48 UTC | 2026-07-20 17:49 UTC | 1 min | resolved |
| [Issue with Shared Data pages](https://rewindex.com/company/surveymonkey/incidents/nkpdpjq1srqw.md) | none | 2026-07-30 13:00 UTC | 2026-07-30 13:00 UTC | 0 min | resolved |

## Cite this

SurveyMonkey posted 5 status incidents in July 2026 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2026/07
- Citation: SurveyMonkey, “SurveyMonkey in July 2026” (2026-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2026/07 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in July 2026 (2026-07-01)](https://rewindex.com/company/surveymonkey/2026/07)`


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Canonical: https://rewindex.com/company/surveymonkey/2026/07 · Markdown: https://rewindex.com/company/surveymonkey/2026/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:10:08.767Z