# SurveyMonkey in January 2026: incidents, uptime and changes

> SurveyMonkey in January 2026: 3 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2026/01
Last updated: 2026-02-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 1
- Uptime (vendor-reported): 99.91% free of major/critical incidents, 99.81% free of any incident; outage time 40 min, incident time 1 h 23 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2025](https://rewindex.com/company/surveymonkey/2025/11.md) · Next: [February 2026](https://rewindex.com/company/surveymonkey/2026/02.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:' is set to 'All'](https://rewindex.com/company/surveymonkey/incidents/p469p7pch49n.md) | major | 2026-01-12 23:47 UTC | 2026-01-13 00:27 UTC | 40 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Response data not showing](https://rewindex.com/company/surveymonkey/incidents/trtz2bg6fr2j.md) | none | 2026-01-09 18:30 UTC | 2026-01-09 22:07 UTC | 3.6 h | resolved |
| [Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:' is set to 'All'](https://rewindex.com/company/surveymonkey/incidents/p469p7pch49n.md) | major | 2026-01-12 23:47 UTC | 2026-01-13 00:27 UTC | 40 min | resolved |
| [Shared data pages not loading in CAN](https://rewindex.com/company/surveymonkey/incidents/2bnwrklbkk1d.md) | minor | 2026-01-20 19:56 UTC | 2026-01-20 20:38 UTC | 42 min | resolved |

## Cite this

SurveyMonkey posted 3 status incidents in January 2026 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2026/01
- Citation: SurveyMonkey, “SurveyMonkey in January 2026” (2026-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2026/01 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in January 2026 (2026-01-01)](https://rewindex.com/company/surveymonkey/2026/01)`


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Canonical: https://rewindex.com/company/surveymonkey/2026/01 · Markdown: https://rewindex.com/company/surveymonkey/2026/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:03.987Z