# SurveyMonkey in March 2025: incidents, uptime and changes

> SurveyMonkey in March 2025: 4 incidents on its status page (1 major or critical), 99.98% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2025/03
Last updated: 2025-04-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 3
- Uptime (vendor-reported): 99.98% free of major/critical incidents, 99.02% free of any incident; outage time 7 min, incident time 7 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2025](https://rewindex.com/company/surveymonkey/2025/02.md) · Next: [April 2025](https://rewindex.com/company/surveymonkey/2025/04.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Homepage Down](https://rewindex.com/company/surveymonkey/incidents/bqsgkkvgkm7s.md) | critical | 2025-03-19 15:15 UTC | 2025-03-19 15:22 UTC | 7 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [NPS scores not rendering in survey Dashboards](https://rewindex.com/company/surveymonkey/incidents/pds3qgmdkb21.md) | minor | 2025-03-05 19:15 UTC | 2025-03-05 20:21 UTC | 1.1 h | resolved |
| [Delays in processing of response-related events for webhook callbacks and integration synchs](https://rewindex.com/company/surveymonkey/incidents/y6500hdg1w8c.md) | minor | 2025-03-06 19:45 UTC | 2025-03-06 23:47 UTC | 4.0 h | resolved |
| [Intermittent errors affecting the download and upload of multilingual language files](https://rewindex.com/company/surveymonkey/incidents/hwj1nzxxj38v.md) | minor | 2025-03-12 22:41 UTC | 2025-03-13 00:40 UTC | 2.0 h | resolved |
| [Homepage Down](https://rewindex.com/company/surveymonkey/incidents/bqsgkkvgkm7s.md) | critical | 2025-03-19 15:15 UTC | 2025-03-19 15:22 UTC | 7 min | resolved |

## Cite this

SurveyMonkey posted 4 status incidents in March 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2025/03
- Citation: SurveyMonkey, “SurveyMonkey in March 2025” (2025-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2025/03 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in March 2025 (2025-03-01)](https://rewindex.com/company/surveymonkey/2025/03)`


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Canonical: https://rewindex.com/company/surveymonkey/2025/03 · Markdown: https://rewindex.com/company/surveymonkey/2025/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:50.304Z