# SurveyMonkey in February 2025: incidents, uptime and changes

> SurveyMonkey in February 2025: 3 incidents on its status page (1 major or critical), 99.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2025/02
Last updated: 2025-03-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 1
- Uptime (vendor-reported): 99.87% free of major/critical incidents, 99.19% free of any incident; outage time 51 min, incident time 5 h 24 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2025](https://rewindex.com/company/surveymonkey/2025/01.md) · Next: [March 2025](https://rewindex.com/company/surveymonkey/2025/03.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Blank pages across the site](https://rewindex.com/company/surveymonkey/incidents/ngp4zk7g0nx5.md) | major | 2025-02-21 20:13 UTC | 2025-02-21 21:04 UTC | 51 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SurveyMonkey Rewards users cannot cash out their rewards](https://rewindex.com/company/surveymonkey/incidents/gjh3t162l5h7.md) | minor | 2025-02-14 05:04 UTC | 2025-02-14 09:37 UTC | 4.5 h | resolved |
| [Survey page is loading slowly or returning errors](https://rewindex.com/company/surveymonkey/incidents/xkp08npt7nz1.md) | none | 2025-02-16 23:00 UTC | 2025-02-16 23:00 UTC | 0 min | resolved |
| [Blank pages across the site](https://rewindex.com/company/surveymonkey/incidents/ngp4zk7g0nx5.md) | major | 2025-02-21 20:13 UTC | 2025-02-21 21:04 UTC | 51 min | resolved |

## Cite this

SurveyMonkey posted 3 status incidents in February 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2025/02
- Citation: SurveyMonkey, “SurveyMonkey in February 2025” (2025-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2025/02 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in February 2025 (2025-02-01)](https://rewindex.com/company/surveymonkey/2025/02)`


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Canonical: https://rewindex.com/company/surveymonkey/2025/02 · Markdown: https://rewindex.com/company/surveymonkey/2025/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:48.850Z