# SurveyMonkey in October 2021: incidents, uptime and changes

> SurveyMonkey in October 2021: 2 incidents on its status page (1 major or critical), 99.25% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2021/10
Last updated: 2021-11-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 1
- Uptime (vendor-reported): 99.25% free of major/critical incidents, 99.20% free of any incident; outage time 5 h 34 min, incident time 5 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/surveymonkey/2021/09.md) · Next: [November 2021](https://rewindex.com/company/surveymonkey/2021/11.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outbound emails not being delivered](https://rewindex.com/company/surveymonkey/incidents/4xwm162d4c2x.md) | major | 2021-10-28 18:51 UTC | 2021-10-29 00:25 UTC | 5.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Custom weblink subdomains showing 404 error](https://rewindex.com/company/surveymonkey/incidents/j5jj92shq3lq.md) | minor | 2021-10-12 14:50 UTC | 2021-10-12 15:11 UTC | 21 min | resolved |
| [Outbound emails not being delivered](https://rewindex.com/company/surveymonkey/incidents/4xwm162d4c2x.md) | major | 2021-10-28 18:51 UTC | 2021-10-29 00:25 UTC | 5.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned Site Maintenance 10/16](https://rewindex.com/company/surveymonkey/incidents/kq6plp2qrfpk.md) | maintenance | 2021-10-16 15:21 UTC | 2021-10-16 19:03 UTC | 3.7 h | resolved |

## Cite this

SurveyMonkey posted 2 status incidents in October 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2021/10
- Citation: SurveyMonkey, “SurveyMonkey in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2021/10 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in October 2021 (2021-10-01)](https://rewindex.com/company/surveymonkey/2021/10)`


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Canonical: https://rewindex.com/company/surveymonkey/2021/10 · Markdown: https://rewindex.com/company/surveymonkey/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:12:01.707Z