# SurveyMonkey in January 2021: incidents, uptime and changes

> SurveyMonkey in January 2021: 3 incidents on its status page (2 major or critical), 99.82% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2021/01
Last updated: 2021-02-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, none 1
- Uptime (vendor-reported): 99.82% free of major/critical incidents, 99.82% free of any incident; outage time 1 h 16 min, incident time 1 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/surveymonkey/2020/12.md) · Next: [February 2021](https://rewindex.com/company/surveymonkey/2021/02.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Recent responses are not showing on Analyze page](https://rewindex.com/company/surveymonkey/incidents/vfgwt68fvpvt.md) | major | 2021-01-25 16:03 UTC | 2021-01-25 16:35 UTC | 32 min | resolved |
| [Blank page when creating or editing new surveys.](https://rewindex.com/company/surveymonkey/incidents/dq3bz5q7n6n1.md) | major | 2021-01-27 19:45 UTC | 2021-01-27 20:29 UTC | 44 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Themes for surveys hosted on EU Data Center not loading](https://rewindex.com/company/surveymonkey/incidents/xbl0zc267c0g.md) | none | 2021-01-13 17:30 UTC | 2021-01-13 17:30 UTC | 0 min | resolved |
| [Recent responses are not showing on Analyze page](https://rewindex.com/company/surveymonkey/incidents/vfgwt68fvpvt.md) | major | 2021-01-25 16:03 UTC | 2021-01-25 16:35 UTC | 32 min | resolved |
| [Blank page when creating or editing new surveys.](https://rewindex.com/company/surveymonkey/incidents/dq3bz5q7n6n1.md) | major | 2021-01-27 19:45 UTC | 2021-01-27 20:29 UTC | 44 min | resolved |

## Cite this

SurveyMonkey posted 3 status incidents in January 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2021/01
- Citation: SurveyMonkey, “SurveyMonkey in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2021/01 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in January 2021 (2021-01-01)](https://rewindex.com/company/surveymonkey/2021/01)`


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Canonical: https://rewindex.com/company/surveymonkey/2021/01 · Markdown: https://rewindex.com/company/surveymonkey/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:33:57.076Z