# SurveyMonkey in September 2020: incidents, uptime and changes

> SurveyMonkey in September 2020: 4 incidents on its status page (3 major or critical), 99.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2020/09
Last updated: 2020-10-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, none 1
- Uptime (vendor-reported): 99.89% free of major/critical incidents, 99.89% free of any incident; outage time 45 min, incident time 45 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2020](https://rewindex.com/company/surveymonkey/2020/08.md) · Next: [December 2020](https://rewindex.com/company/surveymonkey/2020/12.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Plans & pricing page not loading](https://rewindex.com/company/surveymonkey/incidents/b16gxjrynxkr.md) | major | 2020-09-02 17:27 UTC | 2020-09-02 17:38 UTC | 11 min | resolved |
| [Analyze page failing to load.](https://rewindex.com/company/surveymonkey/incidents/v9t1wwds2288.md) | major | 2020-09-23 11:30 UTC | 2020-09-23 11:30 UTC | 0 min | resolved |
| [Collect Page Not Loading](https://rewindex.com/company/surveymonkey/incidents/zc2m6jw7h2bc.md) | major | 2020-09-23 20:38 UTC | 2020-09-23 21:12 UTC | 34 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Plans & pricing page not loading](https://rewindex.com/company/surveymonkey/incidents/b16gxjrynxkr.md) | major | 2020-09-02 17:27 UTC | 2020-09-02 17:38 UTC | 11 min | resolved |
| [English Plans & Pricing page](https://rewindex.com/company/surveymonkey/incidents/rdmn2bd8vvdk.md) | none | 2020-09-15 19:30 UTC | 2020-09-15 19:30 UTC | 0 min | resolved |
| [Analyze page failing to load.](https://rewindex.com/company/surveymonkey/incidents/v9t1wwds2288.md) | major | 2020-09-23 11:30 UTC | 2020-09-23 11:30 UTC | 0 min | resolved |
| [Collect Page Not Loading](https://rewindex.com/company/surveymonkey/incidents/zc2m6jw7h2bc.md) | major | 2020-09-23 20:38 UTC | 2020-09-23 21:12 UTC | 34 min | resolved |

## Cite this

SurveyMonkey posted 4 status incidents in September 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2020/09
- Citation: SurveyMonkey, “SurveyMonkey in September 2020” (2020-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2020/09 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in September 2020 (2020-09-01)](https://rewindex.com/company/surveymonkey/2020/09)`


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Canonical: https://rewindex.com/company/surveymonkey/2020/09 · Markdown: https://rewindex.com/company/surveymonkey/2020/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:54.620Z