# SurveyMonkey in August 2020: incidents, uptime and changes

> SurveyMonkey in August 2020: 2 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, none 1
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 99.93% free of any incident; outage time 28 min, incident time 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/surveymonkey/2020/07.md) · Next: [September 2020](https://rewindex.com/company/surveymonkey/2020/09.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Our Analyze feature is failing to load for some of our users](https://rewindex.com/company/surveymonkey/incidents/jkwk6qbtswhd.md) | major | 2020-08-26 13:56 UTC | 2020-08-26 14:24 UTC | 28 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Our Analyze feature is failing to load for some of our users](https://rewindex.com/company/surveymonkey/incidents/jkwk6qbtswhd.md) | major | 2020-08-26 13:56 UTC | 2020-08-26 14:24 UTC | 28 min | resolved |
| [Billing/Pricing Page Down](https://rewindex.com/company/surveymonkey/incidents/75dqdw3ll2v9.md) | none | 2020-08-30 17:00 UTC | 2020-08-30 17:00 UTC | 0 min | resolved |

## Cite this

SurveyMonkey posted 2 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2020/08
- Citation: SurveyMonkey, “SurveyMonkey in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2020/08 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in August 2020 (2020-08-01)](https://rewindex.com/company/surveymonkey/2020/08)`


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Canonical: https://rewindex.com/company/surveymonkey/2020/08 · Markdown: https://rewindex.com/company/surveymonkey/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:14.504Z