# Supabase: Realtime latency

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-12 22:59 UTC · Resolved: 2026-10-14 20:25 UTC · Duration: 45 h
- Updates: 9 · Affected components: Realtime, Realtime
- [Vendor status page: https://status.supabase.com/incidents/01M4S5FT4GCZ8BWV2W1RB5WXNE](https://status.supabase.com/incidents/01M4S5FT4GCZ8BWV2W1RB5WXNE)
- [Company: Supabase](https://rewindex.com/company/supabase.md)

## Timeline of updates

- **investigating** 2026-10-12 22:59 UTC: We are experiencing increased latency with Realtime and are actively investigating.
- **monitoring** 2026-10-13 00:02 UTC: We have identified the cause and taken actions to remediate the high latency issues. We will continue to monitor.
- **monitoring** 2026-10-13 06:38 UTC: We have taken preventative steps to expand our realtime cluster capacity and are continuing to monitor our system stability for full recovery.
- **identified** 2026-10-13 13:49 UTC: We’re seeing increased Realtime latency and instability affecting the presence feature, which may impact join rates. This recurrence comes as we continue work on the remaining preventative measures. We are actively investigating and taking steps to mitigate the impact. We’ll share another update as soon as we have more information.
- **identified** 2026-10-13 17:34 UTC: We are continuing to investigate increased Realtime latency and instability affecting the presence feature, which may impact join rates. Our team is actively working on mitigation and we will share another update as soon as more information becomes available.
- **identified** 2026-10-13 21:15 UTC: We’ve added extra capacity to the system and are currently testing it. We expect to begin stabilizing the affected clusters shortly. We’ll continue to share further updates as more information becomes available.
- **identified** 2026-10-13 23:27 UTC: We’re seeing recovery for a large percentage of affected customers, though some issues remain in certain regions. We’re continuing to work on resolving the remaining issues and will share further updates as more information becomes available.
- **monitoring** 2026-10-14 03:00 UTC: We have stabilised impacted users and enabled improvements to our Realtime infrastructure. We will continue to monitor for full recovery.
- **resolved** 2026-10-14 20:25 UTC: Realtime has fully recovered.


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Canonical: https://rewindex.com/company/supabase/incidents/01M4S5FT4GCZ8BWV2W1RB5WXNE · Markdown: https://rewindex.com/company/supabase/incidents/01M4S5FT4GCZ8BWV2W1RB5WXNE.md · JSON: https://rewindex.com/api/v1/companies/supabase/incidents/01M4S5FT4GCZ8BWV2W1RB5WXNE · Generated 2026-10-18T11:44:14.984Z