# Sumo Logic: Problem with Logs Alerting and Metrics Alerting in Europe 2 (DE)

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-10 09:55 UTC · Resolved: 2026-08-10 11:04 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Europe 2 (DE) - Logs Alerting, Logs Alerting, Europe 2 (DE) - Metrics Alerting, Metrics Alerting
- [Vendor status page: https://stspg.io/f2y9ylkrjd9l](https://stspg.io/f2y9ylkrjd9l)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Summary

Sumo Logic reported a critical degradation affecting Logs Alerting and Metrics Alerting in Europe 2 (DE), causing latency, slowness, or delays displaying data. It started at 2026-08-10 09:55 UTC and was resolved at 2026-08-10 11:04 UTC, lasting 1 h 8 min; normal operation was restored. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-10 09:55 UTC: We are currently investigating reports of problems with Logs Alerting and Metrics Alerting, which are resulting in latency, slowness, or delay in displaying data. We will provide more information soon.
- **identified** 2026-08-10 09:57 UTC: We have identified the source of the issue affecting Logs Alerting and Metrics Alerting, which are resulting in latency, slowness, or delay in displaying data.  We are working on a fix for the problem.
- **resolved** 2026-08-10 11:04 UTC: We are no longer seeing issues with Logs Alerting and Metrics Alerting and normal operation has been restored at this time.

## Rewindex changes for this incident

- 2026-08-10 09:55 UTC: [Critical incident: Problem with Logs Alerting and Metrics Alerting in Europe 2 (DE)](https://rewindex.com/change/ib991abe6e9c136.md)


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Canonical: https://rewindex.com/company/sumo-logic/incidents/p0prj6kn3lj1 · Markdown: https://rewindex.com/company/sumo-logic/incidents/p0prj6kn3lj1.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/p0prj6kn3lj1 · Generated 2026-10-18T12:32:44.627Z