# Sumo Logic: Problem with Cloud SIEM Processing in North America 2 (US2)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-02 06:23 UTC · Resolved: 2026-10-02 07:28 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Cloud SIEM Processing, North America 2 (US2) - Cloud SIEM Processing
- [Vendor status page: https://stspg.io/hbxp9l4blpkh](https://stspg.io/hbxp9l4blpkh)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-10-02 06:23 UTC: We are currently investigating reports of problems with Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We will provide more information soon.
- **identified** 2026-10-02 07:11 UTC: We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch.  We are working on a fix for the problem.
- **resolved** 2026-10-02 07:28 UTC: We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.


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Canonical: https://rewindex.com/company/sumo-logic/incidents/nl20bcdrwy0d · Markdown: https://rewindex.com/company/sumo-logic/incidents/nl20bcdrwy0d.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/nl20bcdrwy0d · Generated 2026-10-18T10:38:48.113Z