# Sumo Logic: Problem with Tracing Collection in North America 2 (US2)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-27 01:22 UTC · Resolved: 2026-09-27 03:34 UTC · Duration: 2.2 h
- Updates: 3 · Affected components: North America 2 (US2) - Tracing Collection, Tracing Collection
- [Vendor status page: https://stspg.io/h46xmvrqyhy0](https://stspg.io/h46xmvrqyhy0)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-09-27 01:22 UTC: We are currently investigating reports of problems with Tracing Collection. Trace data sent may fail to ingest or be rejected due to service unavailability. We will provide more information soon.
- **monitoring** 2026-09-27 01:34 UTC: We have implemented a fix for the issue affecting Tracing Collection.  We are currently monitoring the results.
- **resolved** 2026-09-27 03:34 UTC: We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.


---
Canonical: https://rewindex.com/company/sumo-logic/incidents/kcbz4y1c0ymr · Markdown: https://rewindex.com/company/sumo-logic/incidents/kcbz4y1c0ymr.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/kcbz4y1c0ymr · Generated 2026-10-18T11:37:29.449Z