# Sumo Logic: Problem with Cloud SIEM APIs in North America 2 (US2)

> Sumo Logic status incident “Problem with Cloud SIEM APIs in North America 2 (US2)” on 2026-11-05: impact major (vendor’s label), 39 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sumo-logic/incidents/hrpr3thntm0r
Last updated: 2026-11-05T09:14:07Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-05 08:29 UTC · Resolved: 2026-11-05 09:08 UTC · Duration: 39 min
- Updates: 3 · Affected components:  - Cloud SIEM APIs, North America 2 - US2
- [Vendor status page: https://status.sumologic.com/incidents/hrpr3thntm0r](https://status.sumologic.com/incidents/hrpr3thntm0r)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-11-05 08:29 UTC: We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We will provide more information soon.
- **monitoring** 2026-11-05 08:44 UTC: We have implemented a fix for the issue affecting Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We are currently monitoring the results.
- **resolved** 2026-11-05 09:08 UTC: We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.

## Rewindex changes for this incident

- 2026-11-05 08:29 UTC: [Major incident: Problem with Cloud SIEM APIs in North America 2 (US2)](https://rewindex.com/change/i7fb6a1c7ad487b.md)
- 2026-11-05 08:54 UTC: [Incident updated: Problem with Cloud SIEM APIs in North America 2 (US2)](https://rewindex.com/change/r589d0b87b14d7b.md)
- 2026-11-05 09:14 UTC: [Incident updated: Problem with Cloud SIEM APIs in North America 2 (US2)](https://rewindex.com/change/r4faaaf8b4899fb.md)

## Cite this

Status incident (vendor impact label: major) posted by Sumo Logic, started 2026-11-05 08:29 UTC, resolved after 39 min, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sumo-logic/incidents/hrpr3thntm0r
- Citation: Sumo Logic, “Problem with Cloud SIEM APIs in North America 2 (US2)” (2026-11-05 08:29 UTC). Archived by Rewindex: https://rewindex.com/company/sumo-logic/incidents/hrpr3thntm0r (CC BY 4.0).
- Markdown link: `[Sumo Logic: Problem with Cloud SIEM APIs in North America 2 (US2) (2026-11-05)](https://rewindex.com/company/sumo-logic/incidents/hrpr3thntm0r)`


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Canonical: https://rewindex.com/company/sumo-logic/incidents/hrpr3thntm0r · Markdown: https://rewindex.com/company/sumo-logic/incidents/hrpr3thntm0r.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/hrpr3thntm0r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:40.762Z