# Sumo Logic: Problem with Metrics Searches in North America 1 (US1)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-14 03:19 UTC · Resolved: 2026-07-14 05:32 UTC · Duration: 2.2 h
- Updates: 3 · Affected components: Metrics Searches, North America 1 (US1) - Metrics Searches
- [Vendor status page: https://stspg.io/3p6hbg7clx9m](https://stspg.io/3p6hbg7clx9m)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-07-14 03:19 UTC: We are currently investigating reports of problems with Metrics Searches.  Users relying on metrics queries may see errors when executing searches. The response team is investigating the issue and will update the status as we know more information.
- **monitoring** 2026-07-14 05:32 UTC: We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data.  We are currently monitoring the results.
- **resolved** 2026-07-14 05:32 UTC: We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.


---
Canonical: https://rewindex.com/company/sumo-logic/incidents/gkqmw7z0nvnm · Markdown: https://rewindex.com/company/sumo-logic/incidents/gkqmw7z0nvnm.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/gkqmw7z0nvnm · Generated 2026-10-18T11:46:12.175Z