# Sumo Logic: Problem with Tracing Collection in North America 1 (US1)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-17 05:19 UTC · Resolved: 2026-02-17 18:13 UTC · Duration: 13 h
- Updates: 4 · Affected components: North America 1 (US1) - Tracing Collection, Tracing Collection
- [Vendor status page: https://stspg.io/5jxrq72r9wrn](https://stspg.io/5jxrq72r9wrn)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-02-17 17:19 UTC: We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.
- **identified** 2026-02-17 17:45 UTC: We have identified the source of the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data.  We are working on a fix for the problem.
- **monitoring** 2026-02-17 17:54 UTC: We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data.  We are currently monitoring the results.
- **resolved** 2026-02-17 18:13 UTC: We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.


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Canonical: https://rewindex.com/company/sumo-logic/incidents/dzf8lg4gb448 · Markdown: https://rewindex.com/company/sumo-logic/incidents/dzf8lg4gb448.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/dzf8lg4gb448 · Generated 2026-10-18T10:41:50.894Z