# Sumo Logic: Problem with Billing and Account Management in North America 1 (US1)

**Deleted by the vendor** (gone from the status page since 2026-10-19 20:13 UTC). The content below is the last version Rewindex archived.

- Impact (vendor’s label): minor
- Status: investigating
- Started: 2026-10-19 20:03 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 1 · Affected components: Billing and Account Management, North America 1 (US1) - Billing and Account Management
- [Vendor status page: https://stspg.io/g849pw3jxwzh](https://stspg.io/g849pw3jxwzh)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-10-19 20:03 UTC: We are currently investigating reports of problems with Billing and Account Management. Billing and Account Management API requests may take longer than normal to complete. Users may notice a delay when loading their account and billing information. We will provide more information soon.

## Rewindex changes for this incident

- 2026-10-19 20:13 UTC: [Incident deleted: Problem with Billing and Account Management in North America 1 (US1)](https://rewindex.com/change/d94e23c17c5b4fa.md)


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Canonical: https://rewindex.com/company/sumo-logic/incidents/9n317nw5myb0 · Markdown: https://rewindex.com/company/sumo-logic/incidents/9n317nw5myb0.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/9n317nw5myb0 · Generated 2026-10-19T22:49:34.781Z