# Substack: Issue with setting up new custom domains

> Substack status incident “Issue with setting up new custom domains” on 2024-09-15: impact minor (vendor’s label), 1.9 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/substack/incidents/sbs9f87sp5z3
Last updated: 2024-09-15T21:37:20Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-15 19:44 UTC · Resolved: 2024-09-15 21:37 UTC · Duration: 1.9 h
- Updates: 2 · Affected components: Custom domains
- [Vendor status page: https://stspg.io/jw5pk5j3zc37](https://stspg.io/jw5pk5j3zc37)
- [Company: Substack](https://rewindex.com/company/substack.md)

## Timeline of updates

- **identified** 2024-09-15 19:44 UTC: We've identified an issue preventing the setup of new custom domains and are working to restore functionality.
- **resolved** 2024-09-15 21:37 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Substack, started 2024-09-15 19:44 UTC, resolved after 1.9 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/substack/incidents/sbs9f87sp5z3
- Citation: Substack, “Issue with setting up new custom domains” (2024-09-15 19:44 UTC). Archived by Rewindex: https://rewindex.com/company/substack/incidents/sbs9f87sp5z3 (CC BY 4.0).
- Markdown link: `[Substack: Issue with setting up new custom domains (2024-09-15)](https://rewindex.com/company/substack/incidents/sbs9f87sp5z3)`


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Canonical: https://rewindex.com/company/substack/incidents/sbs9f87sp5z3 · Markdown: https://rewindex.com/company/substack/incidents/sbs9f87sp5z3.md · JSON: https://rewindex.com/api/v1/companies/substack/incidents/sbs9f87sp5z3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:11.021Z