# Substack: Unable to load webpages

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-05-01 19:33 UTC · Resolved: 2020-05-01 19:33 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://substack.statuspage.io/incidents/m4pr711f267g](https://substack.statuspage.io/incidents/m4pr711f267g)
- [Company: Substack](https://rewindex.com/company/substack.md)

## Timeline of updates

- **resolved** 2020-05-01 19:33 UTC: Web pages returned "404: Not found" instead of their content for some users. About 20% of users trying to read posts or update their Substack newsletters experienced this during the outage

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/substack/incidents/m4pr711f267g · Markdown: https://rewindex.com/company/substack/incidents/m4pr711f267g.md · JSON: https://rewindex.com/api/v1/companies/substack/incidents/m4pr711f267g · Generated 2026-10-18T10:24:04.935Z