# Substack: Missing data in subscriber count graphs and empty results for publication search

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-04-23 23:14 UTC · Resolved: 2021-04-24 02:04 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://substack.statuspage.io/incidents/kqyy80cgc8r4](https://substack.statuspage.io/incidents/kqyy80cgc8r4)
- [Company: Substack](https://rewindex.com/company/substack.md)

## Timeline of updates

- **resolved** 2021-04-24 02:04 UTC: We have completed backfilling subscriber counts for April 22nd. Publication search returns results and subscriber charts in the publisher dashboard have data. Your subscriptions and revenue have not been affected during this outage.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/substack/incidents/kqyy80cgc8r4 · Markdown: https://rewindex.com/company/substack/incidents/kqyy80cgc8r4.md · JSON: https://rewindex.com/api/v1/companies/substack/incidents/kqyy80cgc8r4 · Generated 2026-10-18T10:28:53.703Z