# Substack: Delayed stats due to Amazon Web Services outage

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-30 22:55 UTC · Resolved: 2024-07-31 07:07 UTC · Duration: 8.2 h
- Updates: 4 · Affected components: Writer dashboards
- [Vendor status page: https://stspg.io/ydgc24gf83d3](https://stspg.io/ydgc24gf83d3)
- [Company: Substack](https://rewindex.com/company/substack.md)

## Timeline of updates

- **monitoring** 2024-07-30 22:55 UTC: We've investigated an issue with delays in publisher stats due to an outage at our data processing provider, Amazon Web Services. We expect no data to be lost and stats to appear as normal once the issue is resolved.
- **monitoring** 2024-07-31 03:15 UTC: We're continuing to monitor an issue with delays in publisher stats due to an outage at our data processing provider, Amazon Web Services. We expect no data to be lost and stats to appear as normal once the issue is resolved, which we expect will be by 11 PM PT at the latest.
- **monitoring** 2024-07-31 04:53 UTC: The outage at Amazon Web Services has been resolved and we're processing the delayed data. We expect stats to be fully up to date by 11:30 PM PT.
- **resolved** 2024-07-31 07:07 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/substack/incidents/k15gkq2lg9ld · Markdown: https://rewindex.com/company/substack/incidents/k15gkq2lg9ld.md · JSON: https://rewindex.com/api/v1/companies/substack/incidents/k15gkq2lg9ld · Generated 2026-10-18T12:19:36.817Z