# Stytch: Small percentage of SMS requests resulting in 500 errors

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2026-09-01 16:30 UTC · Resolved: 2026-09-01 17:27 UTC · Duration: 57 min
- Updates: 2 · Affected components: Message deliverability
- [Vendor status page: https://status.stytch.com/incident/cmtixrkeo0nvq13o1twzafs5p](https://status.stytch.com/incident/cmtixrkeo0nvq13o1twzafs5p)
- [Company: Stytch](https://rewindex.com/company/stytch.md)

## Timeline of updates

- **investigating** : A small percentage of SMS requests are currently resulting in 500 / internal\\\_server\\\_errors due to an upstream messaging issue..
- **resolved** : This issue has been resolved..


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Canonical: https://rewindex.com/company/stytch/incidents/cmtixrkeo0nvq13o1twzafs5p · Markdown: https://rewindex.com/company/stytch/incidents/cmtixrkeo0nvq13o1twzafs5p.md · JSON: https://rewindex.com/api/v1/companies/stytch/incidents/cmtixrkeo0nvq13o1twzafs5p · Generated 2026-10-18T14:44:52.882Z