# Stripe: Spike in cancellations and expired errors with PayByBank payments

> Stripe status incident “Spike in cancellations and expired errors with PayByBank payments” on 2026-10-20: impact none (vendor’s label), 2.3 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/stripe/incidents/wklqnr97wbqs
Last updated: 2026-10-20T13:13:11Z

- Impact (vendor’s label): none
- Status: resolved · edited after publishing
- Started: 2026-10-20 10:46 UTC · Resolved: 2026-10-20 13:04 UTC · Duration: 2.3 h
- Updates: 2 · Affected components: Acquirers and payment methods
- [Vendor status page: https://stspg.io/gmpxzbw40g3d](https://stspg.io/gmpxzbw40g3d)
- [Company: Stripe](https://rewindex.com/company/stripe.md)

## Timeline of updates

- **identified** 2026-10-20 10:46 UTC: We're currently seeing elevated cancellations and expired errors with PayByBank payments. We've identified that this is caused by an outage at an upstream partner and our engineers will monitor for recovery. We will provide further updates once recovery is observed.
- **resolved** 2026-10-20 13:04 UTC: From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.

## Rewindex changes for this incident

- 2026-10-20 13:13 UTC: [Incident updated: Spike in cancellations and expired errors with PayByBank payments](https://rewindex.com/change/r1e407ad756a7bb.md)

## Cite this

Status incident (vendor impact label: none) posted by Stripe, started 2026-10-20 10:46 UTC, resolved after 2.3 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/stripe/incidents/wklqnr97wbqs
- Citation: Stripe, “Spike in cancellations and expired errors with PayByBank payments” (2026-10-20 10:46 UTC). Archived by Rewindex: https://rewindex.com/company/stripe/incidents/wklqnr97wbqs (CC BY 4.0).
- Markdown link: `[Stripe: Spike in cancellations and expired errors with PayByBank payments (2026-10-20)](https://rewindex.com/company/stripe/incidents/wklqnr97wbqs)`


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Canonical: https://rewindex.com/company/stripe/incidents/wklqnr97wbqs · Markdown: https://rewindex.com/company/stripe/incidents/wklqnr97wbqs.md · JSON: https://rewindex.com/api/v1/companies/stripe/incidents/wklqnr97wbqs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:10.418Z