# Stripe: Chat support for Link unavailable

> Stripe status incident “Chat support for Link unavailable” on 2025-01-20: impact major (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/stripe/incidents/tx9pl633bq60
Last updated: 2025-01-20T04:17:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-20 03:03 UTC · Resolved: 2025-01-20 04:17 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://www.stripestatus.com/incidents/tx9pl633bq60](https://www.stripestatus.com/incidents/tx9pl633bq60)
- [Company: Stripe](https://rewindex.com/company/stripe.md)

## Timeline of updates

- **resolved** 2025-01-20 04:17 UTC: From 00:21–04:10 UTC, chat support for Link was unavailable. Requests to our other support channels were unaffected. This is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Stripe, started 2025-01-20 03:03 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/stripe/incidents/tx9pl633bq60
- Citation: Stripe, “Chat support for Link unavailable” (2025-01-20 03:03 UTC). Archived by Rewindex: https://rewindex.com/company/stripe/incidents/tx9pl633bq60 (CC BY 4.0).
- Markdown link: `[Stripe: Chat support for Link unavailable (2025-01-20)](https://rewindex.com/company/stripe/incidents/tx9pl633bq60)`


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Canonical: https://rewindex.com/company/stripe/incidents/tx9pl633bq60 · Markdown: https://rewindex.com/company/stripe/incidents/tx9pl633bq60.md · JSON: https://rewindex.com/api/v1/companies/stripe/incidents/tx9pl633bq60 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:09:07.805Z