# Stripe: Support site not loading

> Stripe status incident “Support site not loading” on 2026-01-26: impact major (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/stripe/incidents/pwzz43xcw9f5
Last updated: 2026-01-26T23:32:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-26 23:25 UTC · Resolved: 2026-01-26 23:32 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://www.stripestatus.com/incidents/pwzz43xcw9f5](https://www.stripestatus.com/incidents/pwzz43xcw9f5)
- [Company: Stripe](https://rewindex.com/company/stripe.md)

## Timeline of updates

- **resolved** 2026-01-26 23:32 UTC: There was an issue between 22:58 to 23:29 UTC, wherein support.stripe.com was not loading and users were seeing 'service not found' on the page. The issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Stripe, started 2026-01-26 23:25 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/stripe/incidents/pwzz43xcw9f5
- Citation: Stripe, “Support site not loading” (2026-01-26 23:25 UTC). Archived by Rewindex: https://rewindex.com/company/stripe/incidents/pwzz43xcw9f5 (CC BY 4.0).
- Markdown link: `[Stripe: Support site not loading (2026-01-26)](https://rewindex.com/company/stripe/incidents/pwzz43xcw9f5)`


---
Canonical: https://rewindex.com/company/stripe/incidents/pwzz43xcw9f5 · Markdown: https://rewindex.com/company/stripe/incidents/pwzz43xcw9f5.md · JSON: https://rewindex.com/api/v1/companies/stripe/incidents/pwzz43xcw9f5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:07.669Z