# Stripe: Elevated Interac errors

> Stripe status incident “Elevated Interac errors” on 2026-09-13: impact none (vendor’s label), 11 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/stripe/incidents/hvy6s6zmp1mn
Last updated: 2026-09-13T15:49:36Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-13 04:45 UTC · Resolved: 2026-09-13 15:49 UTC · Duration: 11 h
- Updates: 3 · Affected components: Acquirers and payment methods
- [Vendor status page: https://stspg.io/j5s6qs75yrjz](https://stspg.io/j5s6qs75yrjz)
- [Company: Stripe](https://rewindex.com/company/stripe.md)

## Timeline of updates

- **investigating** 2026-09-13 04:45 UTC: Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.
- **monitoring** 2026-09-13 05:17 UTC: We have observed recovery since 04:50 UTC but have been advised by Interac that ongoing maintenance will occur until 15:00 UTC. During this period, there may be intermittent errors and increased response times with Interac payments. We are monitoring closely and will share updates as soon as they are available.
- **resolved** 2026-09-13 15:49 UTC: The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.

## Cite this

Status incident (vendor impact label: none) posted by Stripe, started 2026-09-13 04:45 UTC, resolved after 11 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/stripe/incidents/hvy6s6zmp1mn
- Citation: Stripe, “Elevated Interac errors” (2026-09-13 04:45 UTC). Archived by Rewindex: https://rewindex.com/company/stripe/incidents/hvy6s6zmp1mn (CC BY 4.0).
- Markdown link: `[Stripe: Elevated Interac errors (2026-09-13)](https://rewindex.com/company/stripe/incidents/hvy6s6zmp1mn)`


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Canonical: https://rewindex.com/company/stripe/incidents/hvy6s6zmp1mn · Markdown: https://rewindex.com/company/stripe/incidents/hvy6s6zmp1mn.md · JSON: https://rewindex.com/api/v1/companies/stripe/incidents/hvy6s6zmp1mn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:15:47.192Z