# Stripe: Stripe Support Systems issue

> Stripe status incident “Stripe Support Systems issue” on 2026-09-16: impact none (vendor’s label), 7.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/stripe/incidents/43xfzqymv1dt
Last updated: 2026-09-16T17:09:38Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-16 10:05 UTC · Resolved: 2026-09-16 17:09 UTC · Duration: 7.1 h
- Updates: 2 · Affected components: Stripe core components
- [Vendor status page: https://stspg.io/1pqrkshz4vdd](https://stspg.io/1pqrkshz4vdd)
- [Company: Stripe](https://rewindex.com/company/stripe.md)

## Timeline of updates

- **investigating** 2026-09-16 10:05 UTC: We're currently investigating issues with our support systems due to a downstream partner issue. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.
- **resolved** 2026-09-16 17:09 UTC: The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Stripe, started 2026-09-16 10:05 UTC, resolved after 7.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/stripe/incidents/43xfzqymv1dt
- Citation: Stripe, “Stripe Support Systems issue” (2026-09-16 10:05 UTC). Archived by Rewindex: https://rewindex.com/company/stripe/incidents/43xfzqymv1dt (CC BY 4.0).
- Markdown link: `[Stripe: Stripe Support Systems issue (2026-09-16)](https://rewindex.com/company/stripe/incidents/43xfzqymv1dt)`


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Canonical: https://rewindex.com/company/stripe/incidents/43xfzqymv1dt · Markdown: https://rewindex.com/company/stripe/incidents/43xfzqymv1dt.md · JSON: https://rewindex.com/api/v1/companies/stripe/incidents/43xfzqymv1dt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:15:16.426Z