# Stitch: User Interface Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-22 15:49 UTC · Resolved: 2023-05-22 17:07 UTC · Duration: 1.3 h
- Updates: 4 · Affected components: app.stitchdata.com
- [Vendor status page: https://stspg.io/ntymfbfhtzcq](https://stspg.io/ntymfbfhtzcq)
- [Company: Stitch](https://rewindex.com/company/stitch.md)

## Summary

Stitch reported a major outage of app.stitchdata.com that prevented users from logging in or using the interface, starting 2023-05-22 15:49 UTC and resolved at 2023-05-22 17:07 UTC (1 h 17 min). Stitch identified a networking change affecting front-end availability; service was restored by 16:32 UTC and remained stable during monitoring. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-05-22 15:49 UTC: Our team is currently investigating an issue that is preventing users from logging into and / or using the user-interface. We will provide updates as they become available.
- **identified** 2023-05-22 16:07 UTC: We've identified and are working to resolve a networking change that has affected the front-end availability.
- **monitoring** 2023-05-22 16:32 UTC: The user interface availability has been restored and we are continuing to monitor for stability.
- **resolved** 2023-05-22 17:07 UTC: The user-interface has remained available and stable throughout our monitoring period.

## Rewindex changes for this incident

- 2023-05-22 15:49 UTC: [Major incident: User Interface Outage](https://rewindex.com/change/i274f0b62369327.md)


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Canonical: https://rewindex.com/company/stitch/incidents/x5nh6f27phyw · Markdown: https://rewindex.com/company/stitch/incidents/x5nh6f27phyw.md · JSON: https://rewindex.com/api/v1/companies/stitch/incidents/x5nh6f27phyw · Generated 2026-10-18T10:34:21.238Z