# Stitch: Degraded Performance In App

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-15 15:43 UTC · Resolved: 2021-12-15 16:41 UTC · Duration: 59 min
- Updates: 4 · Affected components: app.stitchdata.com
- [Vendor status page: https://stspg.io/9220p6hplhrk](https://stspg.io/9220p6hplhrk)
- [Company: Stitch](https://rewindex.com/company/stitch.md)

## Timeline of updates

- **investigating** 2021-12-15 15:43 UTC: We are currently investigating increased latency in app loads. Extractions and load jobs are running as expected.
- **identified** 2021-12-15 15:58 UTC: App loading times are currently being affected by an issue impacting a third-party service provider.
- **monitoring** 2021-12-15 16:10 UTC: App loading times have returned to normal and we are monitoring requests sent to our third-party service provider.
- **resolved** 2021-12-15 16:41 UTC: This incident has been resolved. App loading times are back to normal and our third-party service provider has resolved the issue.


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Canonical: https://rewindex.com/company/stitch/incidents/vfrxvzcrxtfz · Markdown: https://rewindex.com/company/stitch/incidents/vfrxvzcrxtfz.md · JSON: https://rewindex.com/api/v1/companies/stitch/incidents/vfrxvzcrxtfz · Generated 2026-10-19T02:58:07.153Z