# Stitch: Service Degradation

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-08 18:11 UTC · Resolved: 2021-09-08 18:50 UTC · Duration: 39 min
- Updates: 4 · Affected components: api.stitchdata.com, app.stitchdata.com
- [Vendor status page: https://stspg.io/9sxzmz1bhjp9](https://stspg.io/9sxzmz1bhjp9)
- [Company: Stitch](https://rewindex.com/company/stitch.md)

## Timeline of updates

- **investigating** 2021-09-08 18:11 UTC: Users are experiencing slow page load times due to a software release that increased the load on an internal database. Our team is working to resolve the issue.
- **identified** 2021-09-08 18:17 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2021-09-08 18:39 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2021-09-08 18:50 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/stitch/incidents/g1qj8t2wh3m5 · Markdown: https://rewindex.com/company/stitch/incidents/g1qj8t2wh3m5.md · JSON: https://rewindex.com/api/v1/companies/stitch/incidents/g1qj8t2wh3m5 · Generated 2026-10-19T02:52:50.592Z