# Stitch: Degraded service in AWS us-east-1 affecting both extractions and loads

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-06-10 04:01 UTC · Resolved: 2022-06-10 13:25 UTC · Duration: 9.4 h
- Updates: 4 · Affected components: AWS kms-us-east-1, api.stitchdata.com, app.stitchdata.com
- [Vendor status page: https://stspg.io/cdzgbkjd0bs3](https://stspg.io/cdzgbkjd0bs3)
- [Company: Stitch](https://rewindex.com/company/stitch.md)

## Summary

Stitch reported major service degradation in AWS us-east-1 affecting extractions and loads, with api.stitchdata.com, app.stitchdata.com and AWS kms-us-east-1 listed as affected components. It started at 2022-06-10 04:01 UTC and lasted 9 h 23 min, resolving at 2022-06-10 13:25 UTC. Stitch reported implementing a fix at 04:26 UTC but did not state a cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2022-06-10 04:01 UTC: We are currently investigating this issue.
- **investigating** 2022-06-10 04:02 UTC: We are continuing to investigate this issue.
- **monitoring** 2022-06-10 04:26 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2022-06-10 13:25 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-06-10 04:01 UTC: [Major incident: Degraded service in AWS us-east-1 affecting both extractions and loads](https://rewindex.com/change/i545ecf7738d8c6.md)


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Canonical: https://rewindex.com/company/stitch/incidents/2rgn3pt7008m · Markdown: https://rewindex.com/company/stitch/incidents/2rgn3pt7008m.md · JSON: https://rewindex.com/api/v1/companies/stitch/incidents/2rgn3pt7008m · Generated 2026-10-18T10:33:34.364Z