# Statuspage: Entering credit card information is failing for some customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-01-19 00:43 UTC · Resolved: 2021-01-19 04:07 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://metastatuspage.com/incidents/rlpptm0sgj0k](https://metastatuspage.com/incidents/rlpptm0sgj0k)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)

## Timeline of updates

- **resolved** 2021-01-19 04:07 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/statuspage/incidents/rlpptm0sgj0k · Markdown: https://rewindex.com/company/statuspage/incidents/rlpptm0sgj0k.md · JSON: https://rewindex.com/api/v1/companies/statuspage/incidents/rlpptm0sgj0k · Generated 2026-10-18T12:21:52.307Z