# Statuspage: Some users are experiencing intermittent 500s

> Statuspage status incident “Some users are experiencing intermittent 500s” on 2021-02-02: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/statuspage/incidents/9shv4rn8khwv
Last updated: 2021-02-02T23:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-02 22:04 UTC · Resolved: 2021-02-02 23:10 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://metastatuspage.com/incidents/9shv4rn8khwv](https://metastatuspage.com/incidents/9shv4rn8khwv)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)

## Timeline of updates

- **resolved** 2021-02-02 23:10 UTC: We were able to identify the cause of the issue, and have implemented a fix for the issue affecting customers sometimes receiving 500s, and timeouts, with the application. If you have any questions, please feel free to reach out to the Statuspage support team at support.atlassian.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Statuspage, started 2021-02-02 22:04 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/statuspage/incidents/9shv4rn8khwv
- Citation: Statuspage, “Some users are experiencing intermittent 500s” (2021-02-02 22:04 UTC). Archived by Rewindex: https://rewindex.com/company/statuspage/incidents/9shv4rn8khwv (CC BY 4.0).
- Markdown link: `[Statuspage: Some users are experiencing intermittent 500s (2021-02-02)](https://rewindex.com/company/statuspage/incidents/9shv4rn8khwv)`


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Canonical: https://rewindex.com/company/statuspage/incidents/9shv4rn8khwv · Markdown: https://rewindex.com/company/statuspage/incidents/9shv4rn8khwv.md · JSON: https://rewindex.com/api/v1/companies/statuspage/incidents/9shv4rn8khwv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:36.631Z