# Statuspage: Missing Metrics for a Subset of Status Pages

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-04-25 22:47 UTC · Resolved: 2022-04-29 16:08 UTC · Duration: 4 d
- Updates: 5 · Affected components: Pingdom Integration, System Metrics - Pingdom Integration, Datadog Integration, System Metrics - Datadog Integration, System Metrics - Librato Integration, New Relic Integration, System Metrics - New Relic Integration, Custom Integration, System Metrics - Custom Integration
- [Vendor status page: http://mstspg.co/4tqnwqmnn2yl](http://mstspg.co/4tqnwqmnn2yl)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)

## Timeline of updates

- **investigating** 2022-04-25 22:47 UTC: We are currently investigating an issue with missing system metrics for a subset of status pages.
- **identified** 2022-04-26 01:54 UTC: We have identified a metrics display problem for a majority of status pages due to a vendor issue. This is purely a display problem and we are not experiencing any data loss. We are working to return the service to normal operations.
- **identified** 2022-04-28 00:50 UTC: We are still actively engaged with our vendor while their engineering teams work on the issue. Unfortunately, alternative workarounds did not produce acceptable results. Once again, this is purely a display problem and we are not experiencing any data loss.
- **monitoring** 2022-04-28 21:46 UTC: We have released a fix for the metrics display problem. Affected metrics displays should have returned to a functioning state. We are still actively engaged with our vendor and are working with their engineering team on fixing the root cause of this issue.
- **resolved** 2022-04-29 16:08 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/statuspage/incidents/57clbvhnjlvz · Markdown: https://rewindex.com/company/statuspage/incidents/57clbvhnjlvz.md · JSON: https://rewindex.com/api/v1/companies/statuspage/incidents/57clbvhnjlvz · Generated 2026-10-18T11:36:02.105Z