# Statuspage: Domain and routing bug causing period of unavailability

> Statuspage status incident “Domain and routing bug causing period of unavailability” on 2017-07-06: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/statuspage/incidents/0tjmqm7vx633
Last updated: 2017-07-06T01:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-07-06 01:45 UTC · Resolved: 2017-07-06 01:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://metastatuspage.com/incidents/0tjmqm7vx633](https://metastatuspage.com/incidents/0tjmqm7vx633)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)

## Timeline of updates

- **resolved** 2017-07-06 01:45 UTC: A bug in our domain validation and routing code caused a small number of customers (0.14%) to experience unavailability with their StatusPage. Instead of their normal StatusPage display, visitors to their page would have received a generic "account inactive" error screen. This bug has been fixed and all affected customers have been notified. Please contact our normal support channels for any further information.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Statuspage, started 2017-07-06 01:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/statuspage/incidents/0tjmqm7vx633
- Citation: Statuspage, “Domain and routing bug causing period of unavailability” (2017-07-06 01:45 UTC). Archived by Rewindex: https://rewindex.com/company/statuspage/incidents/0tjmqm7vx633 (CC BY 4.0).
- Markdown link: `[Statuspage: Domain and routing bug causing period of unavailability (2017-07-06)](https://rewindex.com/company/statuspage/incidents/0tjmqm7vx633)`


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Canonical: https://rewindex.com/company/statuspage/incidents/0tjmqm7vx633 · Markdown: https://rewindex.com/company/statuspage/incidents/0tjmqm7vx633.md · JSON: https://rewindex.com/api/v1/companies/statuspage/incidents/0tjmqm7vx633 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:18:24.208Z