# Statsig: Success Rate drop for US East Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-12 20:30 UTC · Resolved: 2026-01-12 22:24 UTC · Duration: 1.9 h
- Updates: 2 · Affected components: Config Delivery API - US East 1, US East 1, Log Event API
- [Vendor status page: https://stspg.io/gv79gs5s3mr5](https://stspg.io/gv79gs5s3mr5)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major outage affecting Config Delivery API - US East 1 and Log Event API, US East 1, with elevated errors for initialize and event logging traffic. It started at 2026-01-12 20:30 UTC and was resolved at 2026-01-12 22:24 UTC, lasting 1 h 54 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-01-12 20:30 UTC: At 12:30 PM PST we saw elevated error rates for both initialize and event logging traffic. We are investigating the issue. Mitigated: 01/12/2026 14:24:00 GMT-0800 (Pacific Standard Time)
- **resolved** 2026-01-12 22:24 UTC: Resolved.

## Rewindex changes for this incident

- 2026-01-12 20:30 UTC: [Major incident: Success Rate drop for US East Region](https://rewindex.com/change/i71ec231088c862.md)


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Canonical: https://rewindex.com/company/statsig/incidents/7004fhqct6m3 · Markdown: https://rewindex.com/company/statsig/incidents/7004fhqct6m3.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/7004fhqct6m3 · Generated 2026-10-18T10:31:56.903Z
