# Statsig: 11/18/2025 05:00:00 GMT-0800 (Pacific Standard Time)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-18 13:00 UTC · Resolved: 2025-11-18 14:42 UTC · Duration: 1.7 h
- Updates: 2 · Affected components: Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - US East 1, US East 1, Config Delivery API - US West 1, US West 1, Config Delivery API - US East 5, US East 5, Config Delivery API - Europe West 1, Europe West 1
- [Vendor status page: https://stspg.io/l0z12js49mnj](https://stspg.io/l0z12js49mnj)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major incident affecting server SDK configuration downloads across Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1 due to elevated CDN-provider 5xx errors. SDKs using fallbackToStatsigAPI or a local DataStore could continue operating but might miss configuration updates. It lasted 1 h 42 min, from 2025-11-18 13:00 UTC to 2025-11-18 14:42 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-18 13:00 UTC: We are currently experiencing elevated 5xx errors from our CDN provider. You can track the upstream issue at the provider’s status page: https://www.cloudflarestatus.com/ This affects CDN endpoints used by all server SDKs to download configuration updates. SDKs using fallbackToStatsigAPI (where supported) or a local DataStore will continue operating, but may not receive the latest configuration changes until the CDN recovers.
- **resolved** 2025-11-18 14:42 UTC: Resolved.

## Rewindex changes for this incident

- 2025-11-18 13:00 UTC: [Major incident: 11/18/2025 05:00:00 GMT-0800 (Pacific Standard Time)](https://rewindex.com/change/iab3dc7e7d38846.md)


---
Canonical: https://rewindex.com/company/statsig/incidents/22xrl1d6jldx · Markdown: https://rewindex.com/company/statsig/incidents/22xrl1d6jldx.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/22xrl1d6jldx · Generated 2026-10-18T12:21:51.571Z