# Statsig

- Domain: statsig.com · Category: devtools
- Status page: https://status.statsig.com (polled every 10 minutes; now operational)
- Incidents archived: 50 (27 major/critical, 0 maintenances), history since 2025-04-17
- Last 90 days: 3 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2025 | 30 | 17 | 0 | 25 min |
| 2026 | 20 | 10 | 0 | 1.3 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-07-09 01:28 UTC | [Major incident: Feature Flag Evaluation Errors (Statsig)](https://rewindex.com/change/i0879813ddb516a.md) | Statsig’s major V2 Config Delivery API incident was recorded starting 2026-07-09 01:28 UTC and resolved after 1 h 8 min. Launched Feature Gates could return false instead of defaults between 20:56 UTC on July 8 and 01:40 UTC on July 9; V1 was unaffected. A config-spec generation change caused the issue; affected services were rolled back. |
| 2026-05-26 18:01 UTC | [Critical incident: Statsig Console temporarily down](https://rewindex.com/change/i0e6fc33b1ccb33.md) | Statsig Console (console.statsig.com) was down in a vendor-rated critical incident from 2026-05-26 18:01 UTC to 2026-05-26 18:25 UTC, lasting 24 min. No flag checks or SDK calls were affected; Statsig marked it resolved and said it had determined the root cause, without disclosing the cause or fix. |
| 2026-05-02 01:01 UTC | [Major incident: Config Propagation Delay and Increased Error Rates for Console API](https://rewindex.com/change/ib1f3372309cdca.md) | Statsig reported a major incident involving elevated Console API error rates and delayed configuration propagation across Asia Southeast 1, Europe West 1, US East 1, US East 5, and US West 1. It started at 2026-05-02 01:01 UTC and was resolved at 2026-05-02 03:15 UTC, lasting 2 h 14 min. |
| 2026-04-17 00:25 UTC | [Major incident: Elevated 401 unauthorized from statsigcdn](https://rewindex.com/change/ieb64a881370d84.md) | Statsig reported a major incident involving elevated 401 unauthorized responses from api.statsigcdn.com, affecting Config Delivery API components in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. It started at 2026-04-17 00:25 UTC and was resolved at 2026-04-17 00:37 UTC, lasting 12 min; Statsig reported implementing a fix. |
| 2026-04-13 17:33 UTC | [Major incident: Increased error rates affecting Console APIs](https://rewindex.com/change/i15d73223df747d.md) | Statsig reported a major incident affecting Console API, with increased 5XX errors starting at 2026-04-13 17:33 UTC. It lasted 6 min and was resolved at 2026-04-13 17:39 UTC; impact was limited to a few customers, and Statsig confirmed config propagation and console APIs were healthy. |
| 2026-03-18 21:25 UTC | [Major incident: Regional Issue for Statsig Console](https://rewindex.com/change/ida59702049bf26.md) | Statsig reported a major regional incident limiting Console access for some customers and affecting Console API, starting 2026-03-18 21:25 UTC and resolved at 2026-03-18 22:05 UTC (40 min). The Console was repaired before Console API finished recovering. SDK and API usage remained unaffected; values, exposures, and events continued processing. |
| 2026-03-18 01:50 UTC | [Major incident: Client SDK Success Rate in Southeast Asia](https://rewindex.com/change/i704da834ddc4ee.md) | Statsig reported a major degradation in client SDK initialization success rates affecting Asia Southeast 1 and Config Delivery API - Asia Southeast 1. It started at 2026-03-18 01:50 UTC and was resolved at 2026-03-18 02:53 UTC, lasting 1 h 3 min; the vendor said it identified the root cause but did not disclose it. |
| 2026-02-25 19:11 UTC | [Critical incident: Statsig Console Availability](https://rewindex.com/change/if7b20d835a6ed1.md) | Statsig Console (console.statsig.com) was unavailable starting 2026-02-25 19:11 UTC for 5 min, with vendor-rated critical impact. The incident was resolved at 2026-02-25 19:16 UTC; functionality was fully restored, and the team was investigating the root cause. |
| 2026-01-24 00:00 UTC | [Major incident: Issues for Server SDKs in US-EAST and US-WEST](https://rewindex.com/change/i9b14d5b149f5de.md) | Statsig reported a major incident affecting Server SDK initialization and update syncing in US-EAST and US-WEST, with increased error rates on the Config Delivery API. It started at 2026-01-24 00:00 UTC and was resolved at 2026-01-24 01:23 UTC, lasting 1 h 23 min; no cause or fix was stated. |
| 2026-01-12 20:30 UTC | [Major incident: Success Rate drop for US East Region](https://rewindex.com/change/i71ec231088c862.md) | Statsig reported a major outage affecting Config Delivery API - US East 1 and Log Event API, US East 1, with elevated errors for initialize and event logging traffic. It started at 2026-01-12 20:30 UTC and was resolved at 2026-01-12 22:24 UTC, lasting 1 h 54 min; no cause or fix was stated. |

Full timeline: [Statsig changes](https://rewindex.com/company/statsig/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://statsig.com/privacy](https://statsig.com/privacy) | 1 | 2026-10-17 |  |
| Subprocessors | [https://statsig.com/legal/subprocessors](https://statsig.com/legal/subprocessors) | 1 | 2026-10-17 |  |
| Terms of service | [https://statsig.com/terms](https://statsig.com/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://statsig.com/pricing](https://statsig.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://trust.amplitude.com/?product\_id=25a85de2-f369-4ee0-bd69-5fb5912f39ae](https://trust.amplitude.com/?product_id=25a85de2-f369-4ee0-bd69-5fb5912f39ae) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 50 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-08-28 22:40 UTC | [Aug 26 Incident Follow-up: Feature Gate Exposure Data Delayed for Some Warehouse-Native (WHN) Customers](https://stspg.io/rr3q8183dfjy) | minor | 3 d |  |
| 2026-08-27 22:59 UTC | [Delayed Experiment & Feature Gate Results for Warehouse-Native (WHN) Customers](https://stspg.io/44bz17xqh1rr) | none | -2249 min |  |
| 2026-08-07 23:10 UTC | [Warehouse Native accounts may be experiencing export delays for data from Aug 6](https://stspg.io/f9j1bjtflbcw) | minor | 9.2 h |  |
| 2026-07-09 01:28 UTC | [Feature Flag Evaluation Errors (Statsig)](https://stspg.io/6qwlh79gbd0r) | major | 1.1 h |  |
| 2026-06-20 03:22 UTC | [Data ingestion delayed](https://stspg.io/7gl6cf756pk2) | minor | 7.6 h |  |
| 2026-06-16 20:00 UTC | [Warehouse Native Pulse results delayed for customers with IP allowlists configured](https://stspg.io/vdx16fb807rs) | minor | 0 min |  |
| 2026-05-26 18:01 UTC | [Statsig Console temporarily down](https://stspg.io/yzndyhkzsgbw) | critical | 24 min |  |
| 2026-05-02 01:01 UTC | [Config Propagation Delay and Increased Error Rates for Console API](https://stspg.io/tdhwkk9qdl1v) | major | 2.2 h |  |
| 2026-04-17 00:25 UTC | [Elevated 401 unauthorized from statsigcdn](https://stspg.io/7nxh29j7qcyq) | major | 12 min |  |
| 2026-04-13 17:33 UTC | [Increased error rates affecting Console APIs](https://stspg.io/28dwxxgtvx9b) | major | 6 min |  |
| 2026-03-30 20:20 UTC | [Statsig experiencing propagation delays](https://stspg.io/7n55b771rbfd) | minor | 1.8 h |  |
| 2026-03-18 21:25 UTC | [Regional Issue for Statsig Console](https://stspg.io/ps6l0hjc9h2v) | major | 40 min |  |
| 2026-03-18 01:50 UTC | [Client SDK Success Rate in Southeast Asia](https://stspg.io/1x7wy3vqjcpw) | major | 1.1 h |  |
| 2026-03-11 10:38 UTC | [Delayed Configuration Propagation](https://stspg.io/1c57qwd2zyyg) | minor | 10 h |  |
| 2026-02-25 19:11 UTC | [Statsig Console Availability](https://stspg.io/hc9knqsmx8vr) | critical | 5 min |  |
| 2026-01-27 01:44 UTC | [Elevated Latency for Cloudflare CDN](https://stspg.io/41gdjr131l77) | minor | 4 d |  |
| 2026-01-26 17:34 UTC | [Investigating Config Propagation](https://stspg.io/5x20dsl9t45m) | minor | 1 min |  |
| 2026-01-24 00:00 UTC | [Issues for Server SDKs in US-EAST and US-WEST](https://stspg.io/7bhlg10vz7bp) | major | 1.4 h |  |
| 2026-01-15 23:30 UTC | [Topline Alerts Misfiring](https://stspg.io/xy0n9m1mzprh) | minor | 1 min |  |
| 2026-01-12 20:30 UTC | [Success Rate drop for US East Region](https://stspg.io/gv79gs5s3mr5) | major | 1.9 h |  |
| 2025-12-11 19:52 UTC | [Slack Integration Oversending](https://stspg.io/65nm6290bry1) | minor | 1.6 h |  |
| 2025-11-18 14:50 UTC | [11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time)](https://stspg.io/9g290kmmjvfc) | major | 1 min |  |
| 2025-11-18 13:00 UTC | [11/18/2025 05:00:00 GMT-0800 (Pacific Standard Time)](https://stspg.io/l0z12js49mnj) | major | 1.7 h |  |
| 2025-11-07 00:33 UTC | [Client SDK Initialization and Event Logging Unavailable for 5 minutes](https://stspg.io/w953s17ytbmh) | critical | 5 min |  |
| 2025-10-31 21:52 UTC | [Data propagation delays](https://stspg.io/6hj8bbjysq6f) | minor | 1 min |  |
| 2025-10-30 18:56 UTC | [Degraded SDK initialization global success rate](https://stspg.io/d4l9952m4nkl) | major | 24 min |  |
| 2025-10-23 00:10 UTC | [All US-West Requests Failing](https://stspg.io/0klrjmpn02qz) | critical | 25 min |  |
| 2025-10-10 16:43 UTC | [SDK Initialization SR Stability](https://stspg.io/8sgqpnthr6zl) | major | 9 min |  |
| 2025-10-09 15:30 UTC | [Success Rate Drop for Europe North Region](https://stspg.io/5lr6jq2pkz74) | major | 5 min |  |
| 2025-10-03 19:02 UTC | [API Exports First Exposures Report Schema Breaking Change](https://stspg.io/2d3y30xwsb2j) | major | 1 min |  |
| 2025-10-02 17:20 UTC | [Some feature gates have a delay in Pulse results](https://stspg.io/b8w8msv9ftxl) | minor | 17 h |  |
| 2025-09-19 08:00 UTC | [Misconfiguration on consoleapi and event processing services](https://stspg.io/6db8t6c8kz7v) | major | 3 d |  |
| 2025-09-15 17:03 UTC | [Propagation delay in server SDKs](https://stspg.io/fn7fctrcq4yy) | minor | 1.6 h |  |
| 2025-09-02 18:44 UTC | [Elevated 5xx rate in EU Regions](https://stspg.io/b5983w5n5jcb) | major | 50 min |  |
| 2025-08-25 18:20 UTC | [Drop in success rate for /api/v1/log\_event and /api/v1/rgstr](https://stspg.io/fbmvv00t79fl) | critical | 40 min |  |
| 2025-08-15 23:26 UTC | [Increase in Initialization Errors Client SDKs](https://stspg.io/jf4pr1s64xkq) | critical | 39 min |  |
| 2025-08-06 11:46 UTC | [US East5 Latency Increase for Server SDK Initialization](https://stspg.io/74klsmdcvpyr) | minor | 3.7 h |  |
| 2025-07-28 20:48 UTC | [Rootcause Identified](https://stspg.io/6px71ny34gth) | minor | 1 min |  |
| 2025-07-28 19:15 UTC | [Investigation Update](https://stspg.io/rdzy0rv551nm) | minor | 1 min |  |
| 2025-07-28 14:45 UTC | [Elevated Latency in US-West](https://stspg.io/jlsy12mkj2v2) | minor | 1.1 h |  |
| 2025-07-18 15:10 UTC | [5xx Spike for Client SDK Initialization](https://stspg.io/mt0m684j3zt7) | major | 11 min |  |
| 2025-07-07 20:05 UTC | [API Reliability Degraded in Europe North](https://stspg.io/1pd87c84f6jv) | major | 25 min |  |
| 2025-07-04 19:25 UTC | [Client SDK Initialization SR Dip in EU-West](https://stspg.io/yrkg8srwlh9b) | major | 3 min |  |
| 2025-06-06 18:53 UTC | [Elevated 5xx for Event Ingestion US East and EU West](https://stspg.io/t8626rwfc9gb) | major | 17 min |  |
| 2025-06-05 22:05 UTC | [Regional Issue for Client and Server SDKs](https://stspg.io/gfd5d1n441xd) | minor | 25 min |  |
| 2025-05-31 01:20 UTC | [Streaming Data Delay](https://stspg.io/0nvyy6954mcm) | minor | 1.2 h |  |
| 2025-05-06 17:45 UTC | [Initialized endpoints have elevated error rates for 3 regions](https://stspg.io/sh9d0584bvp0) | major | 17 min |  |
| 2025-05-01 16:00 UTC | [Regional Data Delay for Experiment Results](https://stspg.io/8485dwt25z0f) | minor | 3.3 h |  |
| 2025-04-18 21:33 UTC | [Regional Delay in Configuration Propagation](https://stspg.io/z7s9hbqyldft) | minor | 1.0 h |  |
| 2025-04-17 01:00 UTC | [Regional Client SDK Configuration Delays](https://stspg.io/cwky651jywv5) | minor | 2.7 h |  |


## Charts

### Chart data: Statsig status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2025 | 30 | 17 |
| 2026 | 20 | 10 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2025-04 | minor | 2 |
| 2025-05 | major | 1 |
| 2025-05 | minor | 2 |
| 2025-06 | major | 1 |
| 2025-06 | minor | 1 |
| 2025-07 | major | 3 |
| 2025-07 | minor | 3 |
| 2025-08 | critical | 2 |
| 2025-08 | minor | 1 |
| 2025-09 | major | 2 |
| 2025-09 | minor | 1 |
| 2025-10 | critical | 1 |
| 2025-10 | major | 4 |
| 2025-10 | minor | 2 |
| 2025-11 | critical | 1 |
| 2025-11 | major | 2 |
| 2025-12 | minor | 1 |
| 2026-01 | major | 2 |
| 2026-01 | minor | 3 |
| 2026-02 | critical | 1 |
| 2026-03 | major | 2 |
| 2026-03 | minor | 2 |
| 2026-04 | major | 2 |
| 2026-05 | critical | 1 |
| 2026-05 | major | 1 |
| 2026-06 | minor | 2 |
| 2026-07 | major | 1 |
| 2026-08 | minor | 2 |
| 2026-08 | none | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Subprocessors | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/statsig · Markdown: https://rewindex.com/company/statsig.md · JSON: https://rewindex.com/api/v1/companies/statsig · Generated 2026-10-18T00:36:56.167Z