# Starburst: PrivateLink connections issues

> Starburst status incident “PrivateLink connections issues” on 2026-08-13: impact major (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/starburst/incidents/ls4pgsp77ljm
Last updated: 2026-08-13T15:39:05Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-13 15:39 UTC · Resolved: 2026-08-13 15:39 UTC · Duration: 0 min
- Updates: 3 · Affected components:  - AWS ap-northeast1,  - AWS ap-southeast1,  - AWS ap-southeast2,  - AWS ca-central1,  - AWS eu-central1,  - AWS eu-west1,  - AWS eu-west2,  - AWS eu-west3,  - AWS us-east1,  - AWS us-east2,  - AWS us-west1,  - AWS us-west2, Clusters - AWS
- [Vendor status page: https://status.galaxy.starburst.io/incidents/ls4pgsp77ljm](https://status.galaxy.starburst.io/incidents/ls4pgsp77ljm)
- [Company: Starburst](https://rewindex.com/company/starburst.md)

## Timeline of updates

- **identified** 2026-08-13 14:05 UTC: We are investigating an issue causing clusters and pipelines connected via AWS/Azure PrivateLink to fail to start, with queries timing out. Clusters using standard (non-PrivateLink) connectivity are not affected. Our team has identified the likely area (an Istio/networking change) and is working to confirm and remediate. We will post updates as we learn more.
- **monitoring** 2026-08-13 14:30 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-08-13 15:39 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-13 15:39 UTC: [Major incident: PrivateLink connections issues](https://rewindex.com/change/i60192b86cf6b93.md)

## Cite this

Status incident (vendor impact label: major) posted by Starburst, started 2026-08-13 15:39 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/starburst/incidents/ls4pgsp77ljm
- Citation: Starburst, “PrivateLink connections issues” (2026-08-13 15:39 UTC). Archived by Rewindex: https://rewindex.com/company/starburst/incidents/ls4pgsp77ljm (CC BY 4.0).
- Markdown link: `[Starburst: PrivateLink connections issues (2026-08-13)](https://rewindex.com/company/starburst/incidents/ls4pgsp77ljm)`


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Canonical: https://rewindex.com/company/starburst/incidents/ls4pgsp77ljm · Markdown: https://rewindex.com/company/starburst/incidents/ls4pgsp77ljm.md · JSON: https://rewindex.com/api/v1/companies/starburst/incidents/ls4pgsp77ljm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:37.203Z