# Starburst: Unable to Access Cluster Activity in Galaxy UI

> Starburst status incident “Unable to Access Cluster Activity in Galaxy UI” on 2026-09-14: impact major (vendor’s label), 0 min, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/starburst/incidents/gpr6z1pntqyg
Last updated: 2026-09-14T20:06:17Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-14 20:06 UTC · Resolved: 2026-09-14 20:06 UTC · Duration: 0 min
- Updates: 5 · Affected components: Starburst Galaxy UI
- [Vendor status page: https://status.galaxy.starburst.io/incidents/gpr6z1pntqyg](https://status.galaxy.starburst.io/incidents/gpr6z1pntqyg)
- [Company: Starburst](https://rewindex.com/company/starburst.md)

## Timeline of updates

- **investigating** 2026-09-14 17:09 UTC: We are investigating an issue where users viewing Cluster Activity for a running cluster are redirected to an authentication page and cannot proceed. This is limited to the Cluster Activity view in the Galaxy UI; running queries and other cluster operations are not affected. We'll post updates as we learn more.
- **investigating** 2026-09-14 17:09 UTC: We are continuing to investigate this issue.
- **identified** 2026-09-14 18:58 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-09-14 19:26 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-14 20:06 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-14 20:06 UTC: [Major incident: Unable to Access Cluster Activity in Galaxy UI](https://rewindex.com/change/iedd83e7ef7fb15.md)

## Cite this

Status incident (vendor impact label: major) posted by Starburst, started 2026-09-14 20:06 UTC, resolved after 0 min, 5 update(s).

- Canonical URL: https://rewindex.com/company/starburst/incidents/gpr6z1pntqyg
- Citation: Starburst, “Unable to Access Cluster Activity in Galaxy UI” (2026-09-14 20:06 UTC). Archived by Rewindex: https://rewindex.com/company/starburst/incidents/gpr6z1pntqyg (CC BY 4.0).
- Markdown link: `[Starburst: Unable to Access Cluster Activity in Galaxy UI (2026-09-14)](https://rewindex.com/company/starburst/incidents/gpr6z1pntqyg)`


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Canonical: https://rewindex.com/company/starburst/incidents/gpr6z1pntqyg · Markdown: https://rewindex.com/company/starburst/incidents/gpr6z1pntqyg.md · JSON: https://rewindex.com/api/v1/companies/starburst/incidents/gpr6z1pntqyg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:38:48.231Z