# Squarespace: Login verification emails delayed

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-24 17:10 UTC · Resolved: 2026-01-24 20:34 UTC · Duration: 3.4 h
- Updates: 9 · Affected components: Email Campaigns, Accounts & Billing
- [Vendor status page: https://stspg.io/8zv044djbqkx](https://stspg.io/8zv044djbqkx)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Timeline of updates

- **investigating** 2026-01-24 17:10 UTC: We're investigating issues with login verification emails and password reset emails being delayed.
- **investigating** 2026-01-24 17:37 UTC: We are continuing to investigate the issue.
- **investigating** 2026-01-24 17:53 UTC: We are continuing to investigate this issue.
- **investigating** 2026-01-24 18:13 UTC: We are continuing to investigate this issue.
- **identified** 2026-01-24 18:27 UTC: The issue has been identified and is external to Squarespace. We are actively monitoring the situation and will provide updates as more information becomes available. \*\*Email Campaigns are also experiencing a delay in deliverability.
- **identified** 2026-01-24 19:01 UTC: This is affecting the deliverability of all emails being delayed. We are still monitoring the situation.
- **identified** 2026-01-24 19:17 UTC: We are still monitoring the situation. -Log in verification emails are being delayed -Email Campaigns are being delayed -System related emails are being delayed
- **monitoring** 2026-01-24 19:52 UTC: We are still monitoring the situation.
- **resolved** 2026-01-24 20:34 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/squarespace/incidents/zvkg6n8921vz · Markdown: https://rewindex.com/company/squarespace/incidents/zvkg6n8921vz.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/zvkg6n8921vz · Generated 2026-10-18T10:42:16.999Z