# Squarespace: Acuity Scheduling - Unable to Connect to Meta

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-20 20:12 UTC · Resolved: 2026-08-21 13:56 UTC · Duration: 18 h
- Updates: 3 · Affected components: Acuity Scheduling
- [Vendor status page: https://stspg.io/2k9qclj3z9q3](https://stspg.io/2k9qclj3z9q3)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Timeline of updates

- **identified** 2026-08-20 20:12 UTC: We are currently experiencing a service disruption with the integration to Meta Services.  Our Engineering team has identified the issue and is working with Meta to resolve it.  We will provide an update as soon as possible.
- **identified** 2026-08-20 23:15 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2026-08-21 13:56 UTC: After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.


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Canonical: https://rewindex.com/company/squarespace/incidents/f14k5bnfq3xx · Markdown: https://rewindex.com/company/squarespace/incidents/f14k5bnfq3xx.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/f14k5bnfq3xx · Generated 2026-10-18T11:29:15.276Z