# Squarespace: Acuity Scheduling / 500 error on direct calendar links

> Squarespace status incident “Acuity Scheduling / 500 error on direct calendar links” on 2025-09-16: impact minor (vendor’s label), 8 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/squarespace/incidents/00n4jsjt4mgn
Last updated: 2025-09-16T18:12:58Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-16 18:04 UTC · Resolved: 2025-09-16 18:12 UTC · Duration: 8 min
- Updates: 3
- [Vendor status page: https://stspg.io/wt2ryw5pvl7d](https://stspg.io/wt2ryw5pvl7d)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Timeline of updates

- **investigating** 2025-09-16 18:04 UTC: Some users may encounter a 500 error when using a direct calendar link. We are currently investigating this issue.
- **monitoring** 2025-09-16 18:10 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-09-16 18:12 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Squarespace, started 2025-09-16 18:04 UTC, resolved after 8 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/squarespace/incidents/00n4jsjt4mgn
- Citation: Squarespace, “Acuity Scheduling / 500 error on direct calendar links” (2025-09-16 18:04 UTC). Archived by Rewindex: https://rewindex.com/company/squarespace/incidents/00n4jsjt4mgn (CC BY 4.0).
- Markdown link: `[Squarespace: Acuity Scheduling / 500 error on direct calendar links (2025-09-16)](https://rewindex.com/company/squarespace/incidents/00n4jsjt4mgn)`


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Canonical: https://rewindex.com/company/squarespace/incidents/00n4jsjt4mgn · Markdown: https://rewindex.com/company/squarespace/incidents/00n4jsjt4mgn.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/00n4jsjt4mgn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:59.658Z