# Squarespace in August 2020: incidents, uptime and changes

> Squarespace in August 2020: 14 incidents on its status page (6 major or critical), 99.11% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Squarespace’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/squarespace/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 14 (major/critical: 6) · Maintenance: 0
- By vendor impact label: critical 1, major 5, minor 6, none 2
- Uptime (vendor-reported): 99.11% free of major/critical incidents, 97.72% free of any incident; outage time 6 h 36 min, incident time 16 h 54 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/squarespace/2020/07.md) · Next: [September 2020](https://rewindex.com/company/squarespace/2020/09.md) · [All months](https://rewindex.com/company/squarespace/reports.md) · [Squarespace](https://rewindex.com/company/squarespace.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with editing on the Squarespace App](https://rewindex.com/company/squarespace/incidents/6myz5r9b24l8.md) | critical | 2020-08-10 16:57 UTC | 2020-08-10 17:57 UTC | 1.0 h | resolved |
| [Some sites loading slowly](https://rewindex.com/company/squarespace/incidents/v01tsmmwn39r.md) | major | 2020-08-07 18:45 UTC | 2020-08-07 19:12 UTC | 27 min | resolved |
| [Elevated Commerce Donation Checkout Error Rates](https://rewindex.com/company/squarespace/incidents/plyhvp766z25.md) | major | 2020-08-11 18:18 UTC | 2020-08-11 19:39 UTC | 1.4 h | resolved |
| [Errors creating trial sites, sites cannot be upgraded, errors when saving content](https://rewindex.com/company/squarespace/incidents/yrypct886w77.md) | major | 2020-08-12 14:25 UTC | 2020-08-12 15:47 UTC | 1.4 h | resolved |
| [Promotional Pop-Ups are currently not working and disappearing for visitors](https://rewindex.com/company/squarespace/incidents/j14cvzrb1p9x.md) | major | 2020-08-19 18:20 UTC | 2020-08-19 19:08 UTC | 48 min | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/0qgk33nxl478.md) | major | 2020-08-20 20:33 UTC | 2020-08-20 22:11 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Commerce Subscription renewals delayed](https://rewindex.com/company/squarespace/incidents/h0tb36913g3k.md) | minor | 2020-08-07 03:50 UTC | 2020-08-07 04:29 UTC | 39 min | resolved |
| [Some sites loading slowly](https://rewindex.com/company/squarespace/incidents/v01tsmmwn39r.md) | major | 2020-08-07 18:45 UTC | 2020-08-07 19:12 UTC | 27 min | resolved |
| [Issue with editing on the Squarespace App](https://rewindex.com/company/squarespace/incidents/6myz5r9b24l8.md) | critical | 2020-08-10 16:57 UTC | 2020-08-10 17:57 UTC | 1.0 h | resolved |
| [Elevated Commerce Donation Checkout Error Rates](https://rewindex.com/company/squarespace/incidents/plyhvp766z25.md) | major | 2020-08-11 18:18 UTC | 2020-08-11 19:39 UTC | 1.4 h | resolved |
| [Errors creating trial sites, sites cannot be upgraded, errors when saving content](https://rewindex.com/company/squarespace/incidents/yrypct886w77.md) | major | 2020-08-12 14:25 UTC | 2020-08-12 15:47 UTC | 1.4 h | resolved |
| [Template Preview Issues](https://rewindex.com/company/squarespace/incidents/xr4wd53t2pm7.md) | minor | 2020-08-18 13:20 UTC | 2020-08-18 17:51 UTC | 4.5 h | resolved |
| [Promotional Pop-Ups are currently not working and disappearing for visitors](https://rewindex.com/company/squarespace/incidents/j14cvzrb1p9x.md) | major | 2020-08-19 18:20 UTC | 2020-08-19 19:08 UTC | 48 min | resolved |
| [Site Style editing](https://rewindex.com/company/squarespace/incidents/gdp3qfspzhmw.md) | minor | 2020-08-20 00:02 UTC | 2020-08-20 01:08 UTC | 1.1 h | resolved |
| [Creating and upgrading trial sites](https://rewindex.com/company/squarespace/incidents/v9zrb5gc3fj9.md) | minor | 2020-08-20 13:43 UTC | 2020-08-20 14:44 UTC | 1.0 h | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/0qgk33nxl478.md) | major | 2020-08-20 20:33 UTC | 2020-08-20 22:11 UTC | 1.6 h | resolved |
| [International template store pages not loading](https://rewindex.com/company/squarespace/incidents/pptfvbjtbc9s.md) | minor | 2020-08-24 18:26 UTC | 2020-08-24 18:47 UTC | 21 min | resolved |
| [Squarespace App is currently not letting iOS users edit 7.1 sites](https://rewindex.com/company/squarespace/incidents/j21wcsf2pywt.md) | none | 2020-08-26 17:43 UTC | 2020-08-26 22:02 UTC | 4.3 h | resolved |
| [Intermittent slow page loads and connectivity issues](https://rewindex.com/company/squarespace/incidents/nsjz8rxfjtcz.md) | minor | 2020-08-30 13:01 UTC | 2020-08-30 15:41 UTC | 2.7 h | resolved |
| [Form and Newsletter submissions are delayed](https://rewindex.com/company/squarespace/incidents/6lmd8lmtcbr7.md) | none | 2020-08-30 22:15 UTC | 2020-08-30 22:50 UTC | 35 min | resolved |

## Cite this

Squarespace posted 14 status incidents in August 2020 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/squarespace/2020/08
- Citation: Squarespace, “Squarespace in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/squarespace/2020/08 (CC BY 4.0).
- Markdown link: `[Squarespace: Squarespace in August 2020 (2020-08-01)](https://rewindex.com/company/squarespace/2020/08)`


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Canonical: https://rewindex.com/company/squarespace/2020/08 · Markdown: https://rewindex.com/company/squarespace/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:28.196Z