# Square: Service Disruption

> Square status incident “Service Disruption” on 2026-11-04: impact minor (vendor’s label), 1.2 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/square/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF
Last updated: 2026-11-04T22:33:11Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-04 21:22 UTC · Resolved: 2026-11-04 22:32 UTC · Duration: 1.2 h
- Updates: 3 · Affected components: 01K7GSB5SNKBEV7X6BEC1D4K5R
- [Vendor status page: https://www.issquareup.com/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF](https://www.issquareup.com/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF)
- [Company: Square](https://rewindex.com/company/square.md)

## Timeline of updates

- **investigating** 2026-11-04 21:22 UTC _(edited after publishing)_: We are currently experiencing a disruption that is impacting some e-money transactions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
- **monitoring** 2026-11-04 22:17 UTC: We have released a fix for E-money payment processing and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.
- **resolved** 2026-11-04 22:32 UTC: The disruption affecting E-money card payments in Japan is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

## Rewindex changes for this incident

- 2026-11-04 22:03 UTC: [Incident silently edited: Service Disruption](https://rewindex.com/change/r8fb16f238f7691.md)
- 2026-11-04 22:23 UTC: [Incident updated: Service Disruption](https://rewindex.com/change/rafa76022c7d590.md)
- 2026-11-04 22:33 UTC: [Incident updated: Service Disruption](https://rewindex.com/change/rbaf03323aeb452.md)

## Cite this

Status incident (vendor impact label: minor) posted by Square, started 2026-11-04 21:22 UTC, resolved after 1.2 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/square/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF
- Citation: Square, “Service Disruption” (2026-11-04 21:22 UTC). Archived by Rewindex: https://rewindex.com/company/square/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF (CC BY 4.0).
- Markdown link: `[Square: Service Disruption (2026-11-04)](https://rewindex.com/company/square/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF)`


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Canonical: https://rewindex.com/company/square/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF · Markdown: https://rewindex.com/company/square/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF.md · JSON: https://rewindex.com/api/v1/companies/square/incidents/01M6M71Z8QC7PQG8K0WMCEM4QF · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T08:14:08.402Z