# Sprout Social: Twitter/X Outage on March 10th

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-03-10 14:26 UTC · Resolved: 2025-03-11 15:47 UTC · Duration: 25 h
- Updates: 3 · Affected components: Sprout Social Web Application
- [Vendor status page: https://stspg.io/sfzv7jb2gp9c](https://stspg.io/sfzv7jb2gp9c)
- [Company: Sprout Social](https://rewindex.com/company/sprout-social.md)

## Summary

A critical Twitter/X outage affected Sprout Social’s Smart Inbox, Publishing, Reporting, and Listening, causing missing messages, reply issues, failed posts, and reports not loading. The incident started 2025-03-10 14:26 UTC and was resolved 2025-03-11 15:47 UTC, lasting 25 h 20 min; Twitter/X service was operational by 03-11 08:35 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-03-10 14:26 UTC: Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Publishing, Reporting, and Listening features. These issues began at 5 AM CT on March 10. As a result, you may experience: - Missing Twitter/X messages in the Smart Inbox - Issues replying to Twitter/X messages in the Smart Inbox - Failed posts for Twitter/X - Twitter/X data not loading in Reports - Missing Twitter/X messages and data not loading in Listening We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- **monitoring** 2025-03-11 08:35 UTC: Twitter/X's service is operational and we are monitoring the results.
- **resolved** 2025-03-11 15:47 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-03-10 14:26 UTC: [Critical incident: Twitter/X Outage on March 10th](https://rewindex.com/change/ie639d29e789c45.md)


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Canonical: https://rewindex.com/company/sprout-social/incidents/d1wxj4n9kpgt · Markdown: https://rewindex.com/company/sprout-social/incidents/d1wxj4n9kpgt.md · JSON: https://rewindex.com/api/v1/companies/sprout-social/incidents/d1wxj4n9kpgt · Generated 2026-10-18T09:56:58.504Z